Lowton Consultancy Limited is committed to ensuring that your privacy is respected, and that personal data or other confidential data is protected. Please read the following carefully.

The services provided are in a business capacity and provided to businesses, companies, organisations, corporate entities and individuals carrying out a business. We do not provide personal services. Information submitted via our contact page or otherwise provided to us is business information and personal data only in the form of contact details on behalf of a business and to enable communication and the provision of our business services. There will be circumstances where it remains uncertain whether particular data is personal data. We consider that, as a matter of good practice, we treat the information collected as though it is personal data.

This policy explains the use and protection of any information that you provide when you use this website such as data submitted on the ‘contact us’ form or when you contact us via e-mail. It sets out what personal information is collected, how it is used, how you can provide instructions if you prefer to limit the use of that information and the procedures in place to safeguard your privacy.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Use of this Website constitutes acceptance by you of this Policy, and of the collection and processing of your personal information by us as set out below.

Information we may collect from you

Information is received from you when you wish to use our services and normally contact is with owners or persons representing a business, organisation or corporate entity.  This may be through a variety of channels including the ‘contact us ‘ form on this website or if you contact us by e-mail, phone, in person or through a third party with your permission. Information provided may contain contact information which may contain personal information or data such as your name, e-mail, address and telephone number. The lawful basis for collecting this information is legitimate interest in order for us to be able to provide you with further information about our services or respond to your query or request. Should we then form a business relationship, personal data may be then collected to ensure service provision and the lawful basis at that stage will be contractual.

How your information will be used

We will hold and process your personal information on our systems for the purposes of operating our service, administration, monitoring, statistical analysis, performance measurement, business development and marketing.  We may from time to time collate information and statistics for the purposes of monitoring website usage in order to help us develop this Website and our services.

Third parties

We do not sell, share or forward the information collected about you to any third parties except where you have consented to us sharing your personal information in this way or we are under a legal, regulatory or professional obligation to do so  or in order to enforce or apply our Terms of Use or to protect the rights and interests, property, or safety of Lowton Consultancy Limited, our customers or others, although we would only do so in accordance with relevant data protection legislation and as set out in this policy.  We provide anonymous statistical information about users of our websites and related usage information to reputable third parties, including analytics and search engine providers. 

How we protect your information

We comply with Data Protection Legislation and Regulations and for the purposes of data protection legislation, we are the data controller and sole owner of the personal data collected on this Website. The security of your personal information is very important to us. All personal information that you supply to us will be treated in confidence by us and will be held by us only for the purposes of providing a service and as set out in this policy. We use up-to-date industry procedures to keep personal information as safe and secure as possible and to protect against loss, unauthorised disclosure or access. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your data protection rights 

When applicable, under data protection law, you have rights including your right of :

  • Access – You have the right to ask for copies of your personal information.
  • Rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
  • Data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Jamilah Lowton is responsible for Data Protection and any concerns, complaints, enquires and requests can be sent to her via e-mail : jamilah@lowtonconsultancy.co.uk, in writing to 78, Borough Way, Potters Bar, Hertfordshire EN6 3HD or by telephone 07725 915 411.

How to complain to the Information Commissioners Office

You can also complain to the ICO if you have a concern about how we handle your data, how we have used your data, or you would like to lodge a complaint.

Contact details:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

23.08.2019