Enabling continuous improvement and growth

Jamilah uses her expertise, knowledge & experience gained over a management career spanning 30 years to assist in the implementation and improvement of management systems, working practices, processes & procedures to enable continuous improvement & sustainable growth. Services offered are predominantly used by organisations who wish to further improve their systems and also those who wish to gain accreditation against a Quality Standard. You will receive guidance on the most cost effective option and whether accreditation to a specific Standard is suitable or even necessary for your area of business. Jamilah’s methods which are simple but effective & efficient are based on best practice gleaned from her extensive working knowledge familiarity through ‘hands on’ usage of quality management systems, information technology & digitisation, successful implementation & auditing of Quality Standards.

Standards, rules & regulations worked with include: ISO9001, ISO 27001, BS 8477, BS 76000, LEXCEL,WIQS,CQS, Investors in People & Customer Service Excellence, SRA Code of Conduct, SAR’s, Bar Standards, Employment Law, Anti Money Laundering, Anti Bribery, Legal Services Act, Provision of Service, Security Industry Authority, Equality & Diversity, Consumer Protection, Data Protection, Cyber Security.

Jamilah has extensive audit experience and is a Lexcel Auditor, Lead Auditor for ISO 9001 (QMS) Standard and Lead Assessor for the Customer Service Excellence Standard.​ Recognition of her abilities and expertise led to her appointment as a British Standard Institution (BSI) Committee Member  at both National & International Committees.

​Caveat: Do remember that unless you wish to spend a small fortune, services are based on ‘sampling’  and your organisations commitment  to effectively implement –  so absolute guarantee’s are never possible.

“Enable sustainable growth by continuously improving the way you work and the service you provide”